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My son discovered a room to hire on the net, however now fears it’s a rip-off | Consumer affairs


My son, who not too long ago moved to London, discovered a room to hire for November by means of a website online theroomlet.co.united kingdom.

After a digital viewing, and submission of evidence of his ID, his software used to be licensed by means of e-mail and we paid £800 (a month’s hire) prematurely plus £784 (safety deposit) via financial institution switch.

He used to be because of transfer in on 31 October however, because the cost used to be made, now we have heard not anything again and “John”, our touch at theroomlet, isn’t responding to telephone calls, texts or emails.
It now appears to be like as although it is a rip-off, even though, as of nowadays, the website online – complete and convincing in its content material – stays reside and continues to be inviting potential tenants to use.

LB, via e-mail

I’m afraid that you’re proper, this used to be a rip-off operation. The tell-tale indicators have been that the entire houses marketed at the web page appeared very an identical, and so they have been all too affordable for the spaces of London during which they have been marketed – if £800 a month can also be regarded as affordable.

I, too, despatched the web page proprietor two messages requesting a proof however have heard not anything. Since then the web page has been pulled off the internet.

You have completed the best factor in contacting your financial institution and explaining that you’ve been defrauded, even though I concern that you’re going to no longer refunded.

The ethical of this story is to by no means surrender any cash by means of a financial institution switch for an merchandise that you haven’t noticed. This type of cost isn’t secure in the similar approach as a bank card, which is roofed via the patron rights act.

The internet is awash with scammers seeking to get other folks to make financial institution transfers for vehicles, motorhomes, watches, vacation flats, and, now, rooms to hire.

However believable it sounds, and alternatively a lot you need the object or provider, and crucially, alternatively a lot of a discount it appears to be like, you want to forestall and ask your self: “What coverage do I’ve if this fails to reach?”

We welcome letters however can not resolution for my part. Email us at shopper.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please come with a sunlight hours telephone quantity. Submission and e-newsletter of all letters is matter to our phrases and prerequisites

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