Yes, and his mother and brother, who lived many miles away, say they tried to raise concerns about his deteriorating mental health.
But they say they felt shut out by professionals who didn’t always listen to them, and by the rules on confidentiality, which limited what Calocane’s closest relatives were told.
The family told BBC Panorama that by early 2022, Calocane had told his mental health team that he did not want information shared with them.
Many families argue that they know their loved ones best and can provide important insight into how an illness is affecting that person, and pick up on warnings when they are deteriorating.
Calocane’s family were not alone in this experience – the CQC report says it looked at other cases in Nottinghamshire, and found more families who also felt excluded from the care of their mentally ill relatives.
The laws on patient confidentiality are the same for mental health patients as for anyone else, with a few exceptions.
The Mental Health Act Code of Practice, external says there are circumstances “in which it is both justifiable and important to share otherwise confidential patient information with people outside the immediate team treating a patient”.
That includes to protect others from harm or to prevent serious crime.
With hindsight it is easy to make a case for more information being shared in this situation, but the mental health teams did not have that.
However, the CQC report says: “It could be argued that the Trust could have continued to engage with the family while still maintaining his confidentiality.”
It also says “We can see that efforts to engage him assertively and to liaise with his family reduced notably” from April 2022 when his care moved to a new mental health team.
