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How we scaled up user research in the NHS App at speed – NHS England Digital

by dailynewsupdate.net
barsharaju@gmail.com
How we scaled up user research in the NHS App at speed – NHS England Digital
0 1 min 2 mths



By Chiara Garattini, Kate Burn.

27 February 2024
We had to follow the data, not our users

Chiara Garattini and Kate Burn explain how working in our Data and Analytics sub-directorate has challenged the assumptions of our user-centred design team.



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