Water companies to return £158m on bills over poor performance
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Water companies have been ordered to return £158m to customers via lower bills next year after missing key targets on issues like pollution.
The industry regulator Ofwat announced the rebate following its annual review of water and wastewater companies’ performance in England and Wales.
The industry regulator Ofwat announced the rebate following its annual review of water and wastewater companies’ performance in England and Wales.
Chief executive David Black warned companies that “money alone” would not solve the issue and there needed to be a change in culture.
